DeskJobs AlphaSense · Customer Support
Associate, Customer & Product Support
Help users get more from a market intelligence platform.
About the role
Troubleshoot product questions, guide users through features, and coordinate escalations and learning resources.
What you’ll need
- 3+ years of client or product support.
- Clear communication and practical troubleshooting skills.
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Source: AlphaSense careers · Greenhouse · Last verified Sep 11, 2026
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